ITIL® 4 Specialist Drive Stakeholder Value - DSV (Virtual)

ITIL® 4 Specialist Drive Stakeholder Value - DSV (Virtual)

£1,595.00Price

This 3-day ITIL® 4 Specialist Drive Stakeholder Value - DSV training course covers all types of engagement and interaction between a service provider and their customers, users, suppliers and partners. It focuses on conversion of demand into value via IT enabled services.

 

The ITIL® 4 Specialist Drive Stakeholder Value - DSV training course covers explains key topics such as SLA design, multi-supplier management, communication, relationship management, CX and UX design, customer journey mapping, and more.

 

ITIL® is used by millions of professionals globally.

 

Businesses are built on the ITIL® framework. Every year, organisations all over the world invest heavily in adopting and adapting ITIL® into their business practices and up-skilling their staff with ITIL® qualifications.

  • After the payment has processed in our systems, we will be in contact with you to find out your preferred training date and send your pre-course information.

     

    12 - 14 Oct, 2020 Virtual Classroom

     

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Monday - Friday : 9am-5pm

Purple Griffon

Bridge Side Studios

Sand Aire House

Stramongate

Kendal

LA9 4UA

Tel: +44 (0)1539 736 828
Email: info@purplegriffon.com

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